Ethical principle: Leaders and employees understand the importance of good communication.
Leaders seek to strengthen relationships among all parties in an effort to promote and enhance the well being of employees, customers, third parties and society.
General: Sharing knowledge and information between the departments, the vessels and the partners to increase customer’s value constitutes a fundamental leadership role modelling. Leaders are personally involved in the good communication and co-operation between the Company and the vessels, in order to achieve the effective monitoring of fleet’s operational performance. The good communication and co-operation within the Company is of the same importance as adequate information have to be shared between the departments, ensuring the smooth running of the fleet.
EST has invested a significant amount of resources on the IT dept. to ensure the efficient communication among employees as well as between office and vessels. NAVAS, AS 400 as well as LOTUS software are systems adopted by the company to ensure the above.
For EST the communication between its people is of paramount importance as it consists the basic element for the effective implementation of its policies and strategies. This is being achieved through various meetings as well as with the circulation of Company’s Management Review, Safety Bulletins, Lessons’ Learnt, Information Notices, Corrective Actions, Health Bulletins, EST’s Newsletters, Circular Letters, General Messages and General Info. In order to achieve better results with regards to bottom to top communication the company has introduced since 2003 “Employees’ Opinion Surveys” and since 2005 the “IDEA” project.
EST’s has recently utilize Company’s website and will make public its annual reports as well as results of its HSE performance. In the meantime, the company in order to maintain effective means of communication with stakeholders is conducting annually “Third Party Opinion” surveys and sends EST’s newsletter to few stakeholders on a monthly basis.